Privacy Policy
Personal Data Protection Policy
1. Commitments Regarding Personal Data Protection
The website owner undertakes to ensure a high level of protection for the personal data of its customers, prospects, and website users.
For any information regarding the cookies used on this website, please refer to our Cookie Policy.
2. Analytics Tools Used
2.1 Google Tag Manager & Google Analytics 4
We use Google Tag Manager (GTM) to manage tracking tags on our website, as well as Google Analytics 4 (GA4) to analyse visitor behaviour.
Data collected: pages visited, session duration, device type, approximate geographic location, traffic source.
Data transfer: Google Analytics is a service provided by Google LLC (United States). Data may be transferred outside the European Union. Google has committed to complying with the standard contractual clauses approved by the European Commission.
Anonymisation: IP addresses are anonymised by default in GA4. Google is not authorised to use this data for purposes other than analysis on our behalf.
Consent: The loading of GTM and Google Analytics is subject to your consent via our cookie banner. You may change your preferences at any time by clicking the “Cookie management” link at the bottom of the page.
Retention period: Data is retained for 14 months in Google Analytics.
2.2 Matomo Analytics
We are pleased to inform you that we have chosen to use an analytics tool that embodies our values regarding privacy and ethics. We use Matomo, a leading solution in its field. You can learn more about Matomo by visiting their website: matomo.org. Matomo stands out for its privacy-respecting approach, not requiring cookie consent, thereby ensuring the confidentiality of our visitors. Matomo strictly complies with GDPR regulations and has received CNIL approval.
Data Collected by Matomo: Matomo collects information related to user experience on our website. This includes data such as time spent on pages, actions taken (clicks, scrolls), device type used, screen resolution, and geographical location (limited to country only).
Anonymization: Data is fully anonymized. IP addresses are truncated and no tracking cookies are used. User consent is not required. For more information: fr.matomo.org/cookie-consent-banners
Purpose of Collected Data: The data collected by Matomo is used exclusively for analytical purposes. It allows us to better understand user behavior on our site, optimize the user experience, and improve our service.
GDPR Compliance: Matomo is GDPR compliant and approved by the CNIL. Data is exclusively stored in Europe and used only for internal analysis. It is never shared with third parties. We implement measures such as data anonymization, the appointment of a GDPR Officer, the ability for users to disable all tracking, the use of first-party cookies by default, and the ability to delete visitor data upon request.
Retention Period: Old data is automatically deleted after 744 days, while reports are retained for 36 months.
Server Location: Data is hosted by Oblivion Cloud Control BV (Xebia) in the Netherlands, with off-site backups in Dublin, Ireland, under the supervision of AWS Europe. All data is stored in Europe.
Data Access: Data collected by Matomo is accessible only by designated administrators of our website, for the purpose of performing analyses and optimizing the user experience.
Opt-Out: If you wish not to be tracked despite the anonymization measures, you may exercise your right to object by contacting us via the details provided in our Legal Notice.
2.3 Use of WPML
We use WPML to manage regional settings. This data is not shared with third parties, the cookie expires after 1 day, and it allows for the correct language settings.
2.4 Social Network Integration
We have included content from Instagram on our website to promote web pages on social networks such as Instagram. This content is integrated using code obtained from Instagram, and it places cookies. These cookies may store and process certain information for personalized advertising purposes.
We invite you to regularly consult the privacy policy of these social networks to understand how your (personal) data processed with the help of these cookies is used. The data collected is anonymized as much as possible. Instagram is located in the United States.
3. Contact Form
Furthermore, it should be noted that this site may include contact forms designed to collect essential information to respond to our clients’ quote or reservation requests. This information may include personal data such as email address or phone number. We wish to emphasize that this data is collected solely for the purpose of enabling our team to respond effectively to your request.
We respect the confidentiality of our users and emphasize that filling out these forms is entirely optional. If you prefer not to provide personal data, we simply invite you not to fill out the form. It is important to note that, in all cases, the user will need to check a consent box for their data to be used in the context of their request.
Furthermore, we wish to assure you that under no circumstances will your personal data be used for telemarketing purposes. Our sole objective is to respond to your requests efficiently and professionally.
We wish to assure you that under no circumstances will your personal data be used for resale or dissemination to third parties for advertising purposes. Our commitment to protecting your privacy is absolute.
4. Your Rights
In accordance with the “Data Protection Act” of January 6, 1978, as amended in 2004, you have the right to access, modify, rectify, and delete information concerning you, which you can exercise by sending us an email to the email or postal address found at the bottom of our website page or in our Legal Notice.
5. Liability
Clic Gauche company, which publishes this site, disclaims all liability if the user visiting this website were to disclose or enter any bank details via electronic addresses: email or reservation forms.
Clic Gauche Company’s liability cannot be engaged in the event of unintentional error or omission, despite the care taken in the creation of this site.
6. Amendments to the Policy
The site owner reserves the right to adapt the personal data protection policy. When substantial changes are made to this Policy, we publish a link to the Policy on our website’s homepage.
Contact Us
If you have any further questions regarding this policy or how the website owner processes your personal data, we invite you to contact us using the details provided at the bottom of our website or in our Legal Notice.